How Green Guru LLC collects and uses information for scheduling, service delivery, and billing.
Summary: We collect information to schedule, dispatch, bill, and support service. Online booking, reminders, and invoicing are handled through our service platform.
1) Who we are
Green Guru LLC provides irrigation, SRMS™, and outdoor lighting services in Rochester Hills and Oakland County, Michigan.
During on-site service (notes/photos related to the job)
4) How we use it
Schedule and perform service
Send appointment confirmations, “On the Way” updates, and job completion/invoice notices
Provide customer support and service history
Request feedback and reviews after service (when enabled)
5) Tools we use (service platform)
We use a third-party field-service platform to support online booking, scheduling, customer notifications, invoices, and payments.
Our current provider is Housecall Pro.
Housecall Pro is a separate company. Their privacy practices are governed by their own policies.
6) Sharing
We do not sell your personal information. We share information only as needed to deliver service (for example, via our scheduling/billing platform)
and to comply with legal obligations.
7) Cookies and analytics
This is a static website. If we add analytics or tracking in the future, we will update this page and describe what is used and why.
8) Retention
We retain service records to support warranty, repeat service, and client history. Retention periods may vary by record type and legal requirements.
9) Your choices
Request updates to your contact details
Request a copy of service history we maintain
Opt out of non-essential marketing messages (if used)